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October 9, 2013

Making Demand Manageable

Managing demand is critical to both efficacy and viability for any organization with ongoing heavy workloads or large consituencies. But "demand management" is routinely used to label the wrong thing.

Seen properly as something that exists whether we respond to it or not, demand has its own life and impact. This general discussion surveys the distinction of demand and what to do with it.

How To Make A Demand Management Framework.jpg

How To Make A Demand Management Framework.pdf


Posted by Malcolm Ryder at October 9, 2013 1:49 PM