« Business Value in IT Strategy | Main | Driving Action with "Values" »
July 4, 2006
Managing the process of internal Business Change
This image distinguishes itself from the Deming Cycle by positioning the difference of responsibilities and accountability of involved processes. The outer ring of terms typifies business positioning, while the inner ring of terms typifies business enablement. As seen here, the positioning steps typically transition the business from one point of enablement to the next; for example, support transitions the business from installation to use. But basically, nothing actually happens in the business except due to the enablement steps taking place.
A crucial observation is that enablement does not dictate positioning. In fact, management generally has the power to arbitrarily set positioning, and due to that it risks misaligning the intent of the business with its actual enablement. This is the reason why the picture must be as specific as it is, whereas the Deming Cycle does not inform this problem.
Posted by Malcolm Ryder at July 4, 2006 3:19 PM
Trackback Pings
TrackBack URL for this entry:
http://www.malcolmryder.com/cgi-bin/mt-tb.cgi/261
Comments
Post a comment
Thanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)