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April 9, 2006
The ROI of Complexity
Imagine trying something so simple as opening a door, without the vast complexity of the brain to generate the action. And where opening the door is the kickoff of manuevers that generate greater and higher subsequent value, the investment in complexity is still mainly about enabling the necessary component simplicity. Without the complexity, the underlying manuever of critical value may simply not be available.
This indicates that the appropriate management response to complexity is probably not "reduction" but instead "direction" and "application"... that is, getting complexity to do the right thing. The importance of understanding the nature of the complexity is in finding out how to harness it so that it is directable and applicable. Changes to the complexity have the objective of making it manageable, with the understanding that manageability aims for direction and application.
Posted by Malcolm Ryder at April 9, 2006 11:46 PM
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