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May 24, 2005
People, Process and Technology
Said Mr. Cho, the president of Toyota Motor Corporation:
Other companies tended to hire brilliant people to run broken, disconnected processes. Toyota designed processes that average people could use to get brilliant results. In the end, Toyota would win.
Leaning Toward Utopia
by Art Kleiner
http://www.strategy-business.com/article/05208?gko=2d846-1876-9231515-5208
Posted by Malcolm Ryder at May 24, 2005 8:04 PM
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